Frequently Asked Questions (FAQ)
1. What sizes do you offer?
We offer a wide range of sizes to cater to various body types, including sizes 2XS to 3XL. To ensure the perfect fit, please refer to our size guide available on each product page. If you are still unsure, feel free to contact our customer service team for further assistance.
2. How do I know if an item is in stock?
All of our products are updated in real-time, so you can check availability directly on the product page. If the item you want is out of stock, you can sign up for a restock notification and be alerted once it's back in stock.
3. What is your return and exchange policy?
We want you to love your purchase! If you're not completely satisfied, we offer a 14-day return policy. Items must be returned in their original condition (unworn, unwashed, and with all tags attached). Please note that sale items and items purchased using a discount code are not eligible for returns. For more information on how to start a return, please refer to our Refund Policy.
4. How do I care for my clothing?
To keep your clothes looking fresh and vibrant, we recommend following the care instructions on the label. In general, wash your clothes in cold water, avoid harsh detergents, and tumble dry on low or air dry to preserve fabric quality. Specific care instructions can be found on each product page.
5. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs are calculated at checkout based on your location, and delivery times vary depending on the destination. Orders are processed within 1–3 business days, with delivery typically taking:
- 1–4 business days for shipping within Europe
- 4–8 business days for international deliveries outside of Europe